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Eligible products
No more than one (1) claim may be made per household for up to 3 products.
How to claim
  • Form

    1. Fill the claim form online

    Simply make an eligible purchase from an authorised Canon Australian retailer between 18 October and 18 December 2024 and keep your receipt and box.

    Claim here and fill in your details including serial number, name, phone number, valid email address and physical address (if applicable) by 22 December 2024.

  • Receipt

    2. Upload your product details

    Simply upload a photo of your receipt and serial number and let us know how you would like to receive your claim (digital gift card or physical gift card). We’ll also ask you to answer five brand questions about your photography level and preferences.

  • Money 

    3. This is the fun bit!

    Once your claim has been submitted, you will receive a confirmation email/SMS within 3 business days to confirm if your claim has been approved. If you opted to receive a digital gift card, you will receive it via email within 7 business days. Physical gift cards will be received within 14 business days (of confirmation of the claim being approved).

Frequently asked questions
We have included the answers to some Frequently Asked Questions below for your convenience. Please read the full Terms and Conditions here prior to making a Claim.

  • When is the Purchase Period?

    The Purchase Period starts on 18 October 2024 and closes on 18 December 2024.

  • Who can enter the Promotion?

    The Promotion is only open to individual Australian and New Zealand residents who receive an email from Canon on 15 October 2024 with a weblink to participate in this Promotion.


    Participants who are under the age of 18 must have the consent of their parent or legal guardian to participate in this Promotion, agree to these terms, and submit a Claim. Participants must provide evidence of consent if requested by the Promoter.

  • What products are eligible?

    Individuals invited to participate in this promotion have obtained a valid cash back payment from Canon via its promotional portal iGoDirect during any of the following Canon Australia and New Zealand promotions:


    AU
    (i) AU Summer Cash Back 2021 promotion
    (ii) AU Cash Back Mania 2021 promotion
    (iii) Autumn Rewards 2022 Promotion;
    (iv) AU R7 and R10 Pre-Order Offer
    (v) AU Lens Cash Back 2022
    (vi) AU Photo Book R7 and R10
    (vii) Summer Cash Back 2022 Promotion;
    (viii) Canon Creator Promotion 2023;
    (ix) Cash Splash Promotion 2023;
    (x) Travel Cash Back Promotion 2023
    (xi) Travel Cash Back Promotion 2024
    (xii) ANZ GWP Promotion 2024 (Bonus gimbal offer)


    NZ
    (i) NZ Autumn Imaging 2022 promotion
    (ii) NZ Summer Cash Back 2022
    (iii) NZ Autumn Imaging 2023 promotion
    (iv) NZ Cash Splash 2023
    (v) NZ Travel Cash Back 2024

  • Which purchases are eligible?

    Purchase any new (not pre-owned) Canon camera lens, extender, adaptor, flash, microphone, printers and handgrip between 18 Oct 2024 and 18 December 2024 (Purchase Period); from the same authorised Canon Australia retailer or Canon New Zealand retailer where they purchased the Eligible Product.


    Eligible product list:


    PRODUCT SEGMENT

    PRODUCT

    SKU

    Cash Back Value

    LENSES, EXTENDERS AND ADAPTORS EF-S 24mm f/2.8 STM EFS2428ST 10% of purchased price (included GST)

    (capped at a maximum of $500 per Lens product)
    EF 35mm f/1.4L II USM EF3514LII
    EF 35mm f/1.4L II USM EF3514LII
    EF 50mm f/1.2L USM EF5012LU
    EF 50mm f/1.4 USM EF5014U
    EF 50mm f/1.8 STM EF5018ST
    EF 85mm f/1.4L IS USM EF8514LIS
    EF 400mm f/2.8L IS III USM EF40028LISIII
    EF 400mm f/4 DO IS II USM EF400DOISII
    EF 600mm f/4L IS III USM EF60040LISIII
    EF 11-24mm f/4L USM EF11-24L
    EF 16-35mm f/2.8L III USM EF16-35LIII
    EF 16-35mm f/4L IS USM EF16-35LIS
    EF 24-70mm f/2.8L II USM EF24-70LIIU
    EF 70-200mm f/2.8L IS III USM EF70-20028LISIII
    EF 70-200mm f/4L IS II USM EF70-20040LISII
    EF 70-300mm f/4-5.6 IS II USM EF70-300ISII
    EF 75 300mm f 4 5 6 III EF75-300
    EF-S 10-18mm f/4.5-5.6 IS STM EFS10-18ISST
    EF-S 55-250mm f/4-5.6 IS STM EFS55-250ISST
    EF 100mm f/2.8L Macro IS USM EF10028LIS
    TS-E 17mm f/4L Tilt Shift TS17
    TS-E 24mm f/3.5L II Tilt Shift TS24II
    TS-E 135mm f/4L Macro Tilt Shift TS13540LM
    RF 16mm f/2.8 STM RF1628ST
    RF 24mm f/1.8 Macro IS STM RF2418ST
    RF 35mm f/1.8 Macro IS STM RF3518ST
    RF 50mm f/1.2L USM RF5012L
    RF 50mm f/1.8 STM RF5018STM
    RF 85mm f/1.2L USM RF8512L
    RF 85mm f/1.2L USM DS RF8512LDS
    RF 85mm f/2 Macro IS STM RF8520ISM
    RF 5.2mm f/2.8L Dual Fisheye RF52DUALFISH
    RF 100mm f/2.8L Macro IS USM RF10028LIS
    RF 14-35mm f/4L IS USM RF14-35LIS
    RF 15-30mm f/4.5-6.3 IS STM RF15-30ST
    RF 15-35mm f/2.8L IS USM RF15-3528LIS 10% of purchased price (included GST)

    (capped at a maximum of $500 per Lens product)
    RF 24-50mm f/4.5-6.3 IS STM RF24-50ISSTM
    RF 24-70mm f/2.8L IS USM RF24-7028LIS
    RF 24-105mm f/4L IS USM RF24-105LIS
    RF 24-105mm f/4-7.1 IS STM RF24-105ISSTM
    RF 24-240mm f/4-6.3 IS USM RF24-240IS
    RF 28-70mm f/2L USM RF28-7020L
    RF 70-200mm f2.8 L IS USM RF70-20028LIS
    RF 70-200mm f/4L IS USM RF70-20040LIS
    RF 100-400mm f/5.6-8 IS USM RF100-400IS
    RF 100-500mm f/4.5-7.1L IS USM RF100-500LIS
    RF 400mm f/2.8L IS USM RF40028LIS
    RF 600mm f/11 IS STM RF600ISSTM
    RF 600mm f/4L IS USM RF60040LIS
    RF 800mm f/11 IS STM RF800ISSTM
    RF 800mm f/5.6L IS USM RF80056LIS
    RF 1200mm f/8L IS USM RF120080LIS
    RF-S 55-210mm f/5-7.1 IS STM RFS55-210ISSTM
    RF Extender 1.4x RF14X
    RF Extender 2x RF2X
    RF 135mm f/1.8L IS USM RF135LIS
    RF 100-300mm f/2.8L IS USM RF100-300LIS
    RF 200-800mm f/6.3-9 IS USM RF200-800IS
    RF 10-20mm f/4L IS STM RF10-204LIS
    RF 28mm f/2.8 STM RF2828STM
    RF 24-105mm f/2.8L IS USM Z RF24-105LISZ
    RF-S 10-18mm f/4.5-6.3 IS STM RFS10-18ISSTM
    RF 35mm f/1.4 L VCM RF3514L
    RF-S 3.9mm f/3.5 STM Dual Fisheye RFS39DUALFISH
    SELPHY AND PRO PRINTERS SELPHY CP1500 (Black) CP1500BK 20% of the purchased price (included GST)
    SELPHY CP1500 (White) CP1500WH
    PIXMA PRO-200 PRO200
    imagePROGRAF PRO-300 PRO300
    FLASH Speedlite 430EX III 430EXIII 20% of the purchased price (included GST)
    Speedlite Transmitter ST-E3-RT (Ver.2) ST-E3-RT(VER.2)
    Speedlite Transmitter ST-E3-RT (Ver.3) ST-E3-RT-V3
    Speedlite EL-5 EL-5
    Speedlite EL-10: Flash EL-10
    MICROPHONES AND HANDGRIP Directional Stereo Microphone DM-E1 DM-E1 30% of the purchased price (included GST)
    Directional Stereo Microphone DM-E1D DM-E1D
    Stereo Microphone DM-E100 DM-E100
    Tripod Grip HG100-TBR HG-100TBR
  • How do I make a claim?

    a) Make an Eligible Purchase
    b) Click on the weblink provided in the promotion invitation email, to make a claim by 31 December 2024.
    c) Upload a photo of your receipt and a photo of the serial number.
    d) Choose how you would like to receive your claim.
    e) Fill in your details including name, phone number, valid email address and physical address (if applicable)

  • What is required on my receipt?

    The receipt for the Eligible Purchase must clearly specify:


    • the Eligible Product purchased
    • the price of the Eligible Product purchased
    • the name of the authorised Canon Australia / New Zealand retailer
    • the purchase date
    • the receipt number; and
    • that payment for the Eligible Product has been received in full.


    If the receipt is missing any of the above information, or is illegible or indecipherable, it will render the claim invalid.

  • How many times can I enter?

    No more than one 1 claim per household up to 3 unique products can be claimed.

  • What will I receive?

    You can choose how you would like to receive your claim, with either a digital Visa card (Digital Gift Card) or a physical Visa card (Physical Gift Card) pre-loaded with the applicable value.

  • I am having trouble entering the promotion, what could be wrong?

    Ensure you have entered the correct information in all the fields on the entry form. If you have missed entering information or you have entered it incorrectly, please refer to the error messages that will appear when you try and submit your Claim. You will not be able to submit your Claim until all information requested has been correctly entered.

  • Who should I contact if I need further assistance?

    For any technical issues or enquiries, please contact our Customer Service Team via email at:

    AU: support@canonpromotions.com.au
    NZ: support@canonpromotions.com.nz

5 Year local warranty

We obsess about the details in every aspect of our products, and that's why we are confident to offer a 5 year local warranty across our Mirrorless, DSLR, Digital Video Camera & Lens purchases from authorised Canon Australia sellers from 25th November 2019.

Learn more
  • Need help completing your claim? Contact us.

  • Email us