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Setting up
Everything you need to get started and set up your device
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Canon XF Utility 3.12 for macOS
Canon XF Utility is software that supports the video format XF-HEVC, XF-MPEG and XF-AVC, and is used for importing, playing back and managing video data as well as cropping still-image data.For macOS 14, 23rd May 2024 -
Canon XF Plugin 3.11 for Avid Media Access [macOS]
Canon XF Plugin for Avid Media Access [macOS] is plugin software for loading MXF clips captured by compatible camcorders to a system made by Avid Technology, Inc. that supports Avid Media Access.For macOS 13, 20th November 2023 -
MP4 Join Tool 1.4 for macOS
MP4 Join Tool is an application for joining MP4 clips recorded across split files on the camcorder.For macOS 14, 20th November 2023 -
Canon XF Plugin 3.11 for Avid Media Access [Windows]
Canon XF Plugin for Avid Media Access [Windows] is plugin software for loading MXF clips captured by compatible camcorders to a system made by Avid Technology, Inc. that supports Avid Media Access.For Windows 11, 2nd December 2022 -
MP4 Join Tool 1.4 for Windows
MP4 Join Tool is an application for joining MP4 clips recorded across split files on the camcorder.For Windows 11, 23rd August 2022 -
Canon XF Utility 3.10 for macOS
Canon XF Utility is software that supports the video format XF-HEVC, XF-MPEG and XF-AVC, and is used for importing, playing back and managing video data as well as cropping still-image data.For macOS 12, 23rd August 2022 -
Canon XF Utility 3.7.1 for macOS
Canon XF Utility is software that supports the video format XF-HEVC, XF-MPEG and XF-AVC, and is used for importing, playing back and managing video data as well as cropping still-image data.For macOS 10.15, 27th November 2020 -
Canon XF Utility 3.12 for Windows
Canon XF Utility is software that supports the video format XF-HEVC, XF-MPEG and XF-AVC, and is used for importing, playing back and managing video data as well as cropping still-image data.For Windows 11, 5th December 2023 -
Canon XF Utility 3.13.10 for macOS
Canon XF Utility is software that supports the video format XF-HEVC S, XF-HEVC, XF-AVC S, XF-AVC and XF-MPEG, and is used for importing, playing back and managing video data as well as cropping still-image data.For macOS 14, 11th September 2024 -
Canon XF Utility 3.13.10 for Windows
Canon XF Utility is software that supports the video format XF-HEVC S, XF-HEVC, XF-AVC S, XF-AVC and XF-MPEG, and is used for importing, playing back and managing video data as well as cropping still-image data.For Windows 11, 11th September 2024
Firmware Updates
Make sure you are using the latest firmware
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How the CHG (charge) indicator lights up while the battery is charging and what it means if the indicator is blinking
5th August 2020 -
Things to note when charging battery packs
5th August 2020 -
How to combine divided clips using MP4 Join Tool (macOS)
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How to combine divided clips using MP4 Join Tool (Windows)
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Why is the lens foggy?
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Notes on SDXC Memory Cards
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What to do when the camcorder is not recognized by the computer over a USB connection
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Can you use the Compact Power Adapter overseas?
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Can the camcorder be connected to a television abroad to play back?
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The video camcorder makes a rattling sound when the power is off.
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Battery pack charging time
5th August 2020
