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Setting up
Everything you need to get started and set up your device
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MP4 Join Tool 1.4 for macOS
MP4 Join Tool is an application for joining MP4 clips recorded across split files on the camcorder.For macOS 14, 20th November 2023 -
MP4 Join Tool 1.4 for Windows
MP4 Join Tool is an application for joining MP4 clips recorded across split files on the camcorder.For Windows 11, 23rd August 2022 -
MP4 Join Tool 1.5.0 for macOS
MP4 Join Tool is an application for joining MP4 clips recorded across split files on the camcorder.For macOS 14, 18th October 2024 -
MP4 Join Tool 1.5.0 for Windows
MP4 Join Tool is an application for joining MP4 clips recorded across split files on the camcorder.For Windows 11, 18th October 2024
Firmware Updates
Make sure you are using the latest firmware
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How the CHG (charge) indicator lights up while the battery is charging and what it means if the indicator is blinking
5th August 2020 -
Things to note when charging battery packs
5th August 2020 -
How to combine divided clips using MP4 Join Tool (macOS)
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How to combine divided clips using MP4 Join Tool (Windows)
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Why is the lens foggy?
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Notes on SDXC Memory Cards
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What to do when the camcorder is not recognized by the computer over a USB connection
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Can you use the Compact Power Adapter overseas?
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Can the camcorder be connected to a television abroad to play back?
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The video camcorder makes a rattling sound when the power is off.
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Battery pack charging time
5th August 2020
