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Canon Australia’s Accredited Partner Network provides access to Canon’s products and services for regional and remote customers, bringing technology and innovation to all the regions of Australia.
All Canon partners must hold accreditation through our Partner Program. To hold an accreditation status, partners undergo comprehensive product sales and service training through our Indirect Service teams and only stock genuine Canon products, parts, and toner.
Over 65 businesses are partnered with Canon Australia, with national coverage extending to the Pacific Islands. Over half of Canon Australia’s office equipment serviced or sold through our dedicated Partner Network; our partners are integral to our operations.
We are selective and only partner with businesses with strong reputations in the print and scan industry. Some have been with Canon Australia since the very beginning, on average, for 21.5 years. Australian businesses can feel confident that when they purchase through our Partner channel, they engage with trusted businesses with proven print and technology experience.
In 2023, our Partner channel achieved a remarkable NPS score of 67.65¹. A score above 50 is deemed excellent² signifying our Partners' strong customer loyalty and that customers are above and beyond satisfied with the products and services they receive via our Partners.
¹ Based on 102 respondents with a Margin of Error of 6.07
² https://www.qualtrics.com/experience-management/customer/good-net-promoter-score/
We are proud to partner with longstanding businesses nationwide that share our core philosophy, Kyosei—living and workingtogether for the common good—and our mission to provide innovative products, exceptional service, and engagement with local communities.
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