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EOS 60D DSLR Support
FAQs & troubleshooting

Movies cannot be played back smoothly (EOS 60D)

Content Id: 8200876900


Solution

If you cannot play back movies that are downloaded to a computer smoothly, please check the computer specifications. To use the bundled software to play back MOV movies, the following system environments are recommended.

Even if there is nothing wrong with a movie file, it may drop frame and not play smoothly during playback, depending on your computer specifications.

SoftwareZoomBrowser EXImageBrowser (*1)
OSWindows 7(*2), Windows Vista(*3), Windows XP (Home Edition / Professional) (*4)Mac OS X 10.4 to 10.6
ComputerPC with one of the above OS preinstalled and a USB port as a standard feature (Upgraded machines not supported)
.NET Framework 2.0 or later is required.(*5)
Macintosh with one of the above OS installed
CPUCore 2 Duo 2.6GHz or higher
RAMMinimum 2GB
DisplayResolution: 1024 x 768 or more, Color quality: Medium (16 bit) or moreResolution: 1024 x 768 or more, Colors: Thousands or more

*1 This software program is not compatible with UFS (UNIX File System) formatted disks.

*2 Compatible with 32-bit/64-bit systems for all versions except Starter Edition.

*3 Compatible with 32-bit/64-bit systems for all versions except Starter Edition.

*4 Compatible with Service Pack 2/Service Pack 3.

*5 .NET Framework is Microsoft software. It is installed together with ZoomBrowser EX.

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