If CameraWindow does not start, uninstalling (deleting) and reinstalling the software is recommended.
(Uninstalling is the process of deleting unnecessary drivers or software in the event that a problem has occurred.)
Caution
Uninstalling CameraWindow
1. Move the pointer to the bottom right side of the screen. When the Charms are displayed, move the pointer up to select
[Settings]. Then, select the
[Control Panel].
2. Click [Uninstall a program].
3. Select [Canon Utilities CameraWindow DC8], and then click
[Uninstall/Change].
4. Click [OK].
5. If the software is successfully uninstalled, the following screen will appear, so click [OK].
This concludes the process of uninstalling [CameraWindow].
Reinstalling CameraWindow
Reinstall [CameraWindow] after the removal.
Caution
1. Confirm that all open programs have been closed.
2. Download the software from the Canon home page.
Caution
3. Double-click on the downloaded file.
4. Double-click [CWxx_Installer.exe].
5. Select the area in which you live.
6. Select the country where you live, and then click [Next].
7. Select your language.
8. When the following screen appears, click [OK].
9. Read the content carefully, and click [Yes] to accept the License Agreement.
Caution
The [User Account Control] screen may be displayed depending on the computer model you use. In this case, please click [Yes].
10. The following screen appears, and installation begins.
11. When installation is over, click [Next].
12. The CANON iMAGE GATEWAY registration screen appears.
In this example, [No, I will register later] has been selected, and
[Next] has been clicked.
13. The following screen appears, so click [OK].
14. A [Finish] screen will be displayed, so click [Finish].
Caution
The [Restart] screen may be displayed depending on the computer model you use. In this case, please click [Restart].
This concludes the process of reinstalling [CameraWindow].