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PowerShot G16 Support
FAQs & troubleshooting

System requirements for applications (PowerShot G16 / S120)

Content Id: 8201911100


Caution

Internet access is required in order to use auto update or obtain new features. (You must have an account with an Internet service provider, a browser must be installed, and an Internet connection must be established.) As with ordinary Internet access, ISP connection or access fees may apply.

ImageBrowser EX

Windows

OSWindows 8
Windows 7 SP1
Windows Vista SP2
Windows XP SP3
ComputerComputer running one of the above operating systems (preinstalled); Internet connection required for auto updating
CPUStill Images:
1.6 GHz or higher

Movies:
MOV
HD (720p), SD: Core 2 Duo 1.66 GHz or higher
Full HD (1080p), HD (50 fps/60 fps): Core 2 Duo 2.6 GHz or higher
High Profile (H.264), ALL-I or IPB: Core 2 Duo 3.0 GHz or higher
MP4*1
Camcorders: Core i5 3.0 GHz or higher
Compact digital cameras: Core i7 2.8 GHz or higher
RAMStill Images:
Windows 8 (64-bit), Windows 7 (64-bit): 2 GB or more
Windows 8 (32-bit), Windows 7 (32-bit): 1 GB or more
Windows Vista (64-bit, 32-bit): 1 GB or more
Windows XP: 512 MB or more

Movies:
HD (720p), SD: 1 GB or more
Full HD (1080p), HD (50 fps/60 fps): 2 GB or more
Free Hard Disk SpaceImageBrowser EX: 250 MB or more*2
Display1,024 x 768 resolution or higher

*1 Recommended specifications for Full HD movie playback in ImageBrowser EX.

*2 Includes Silverlight 5.1 (max. 100 MB).


Macintosh

OSMac OS X v10.8*1, v10.7 or v10.6
ComputerComputer running one of the above operating systems (preinstalled); Internet connection required for auto updating
CPUStill Images:
OS X v10.8, v10.7: Core 2 Duo or higher
OS X v10.6: Core Duo 1.83 GHz or higher

Movies:
MOV
HD (720p), SD: Core Duo 1.83 GHz or higher
Full HD (1080p), HD (50 fps/60 fps): Core 2 Duo 2.6 GHz or higher
High Profile (H.264), ALL-I or IPB: Core 2 Duo 3.0 GHz or higher
MP4*2
Camcorders: Core i5 3.0 GHz or higher
Compact digital cameras: Core i7 2.8 GHz or higher
RAMStill Images:
OS X v10.8, v10.7: 2 GB or more
OS X v10.6: 1 GB or more

Movies:
HD (720p), SD: 2 GB or more in 10.8/10.7, or 1 GB or more in 10.6
Full HD (1080p), HD (50 fps/60 fps): 2 GB or more

Free Hard Disk SpaceIBX: 350 MB or more*3
Display1,024 x 768 resolution or higher

*1 Information on computer models compatible with OS X v10.8 is available on the Apple website.

*2 Recommended specifications for Full HD movie playback in ImageBrowser EX.

*3 Includes Silverlight 5.1 (max. 100 MB).

CameraWindow

Windows

OS Windows 8
Windows 7 SP1
Windows Vista SP2
Windows XP SP3
Computer Computer running one of the above operating systems (preinstalled), with an included USB port; Internet connection required for auto updating
CPU 1.6 GHz or higher
RAM Windows 8 (64-bit), Windows 7 (64-bit): 2 GB or more
Windows 8 (32-bit), Windows 7 (32-bit): 1 GB or more
Windows Vista (64-bit, 32-bit): 1 GB or more
Windows XP: 512 MB or more
Interface USB and Wi-Fi*2
Free Hard Disk Space 150 MB or more*3
Display 1,024 x 768 resolution or higher
*1: Windows 8 or Windows 7 SP1 required for Wi-Fi connections*2
*2: Wi-Fi connections require supported cameras.
*3: In Windows XP, Microsoft .NET Framework 3.0 or later (max. 500 MB) must be installed. Installation may therefore take some time, depending on computer performance.



Macintosh

OS*1Mac OS X v10.8*2,v10.7, v10.6
Computer Computer running one of the above operating systems (preinstalled), with an included USB port; Internet connection required for auto updating
CPU Mac OS X v10.8, v10.7: Core 2 Duo or higher
Mac OS X v10.6: Core Duo 1.83 GHz or higher
RAM Mac OS X v10.8, v10.7: 2 GB or more
Mac OS X v10.6: 1 GB or more
Interface USB and Wi-Fi*3
Free Hard Disk Space 150 MB or more
Display 1,024 x 768 resolution or higher
*1: OS X v10.8.2 or later, v10.7, or v10.6.8 required for Wi-Fi connections (with supported cameras only)
*2: Information on computer models compatible with OS X v10.8 is available on the Apple website.
*3: Wi-Fi connections require supported cameras.

Digital Photo Professional

Windows

OSWindows 8, Windows 7*1, Windows Vista*2, Windows XP Professional / Home Edition*3
ComputerPC with one of the above OS preinstalled
* Upgraded machines not supported
CPUPentium 1.3GHz or higher*4
RAMMinimum 1GB *5
DisplayScreen resolution: 1024 x 768 pixels or more 
Color quality: Medium (16 bit) or more
*1 Compatible with 32-bit/64-bit systems for all versions except Started Edition.
*2 Compatible with 32-bit/64-bit systems for Service Pack 2 except Starter Edition.
*3 Compatible with Service Pack 3.
*4 Core2 Duo or higher is recommended.
*5 For Windows 8 or Windows 7 64-bit systems, minimum 2 GB.
Check the Canon Web site for the latest system requirements, including supported OS versions.


Macintosh

OSMac OS X 10.6 to 10.8
Computer Macintosh with one of the above OS installed
CPU*Intel processor
RAMMinimum 1GB
DisplayResolution: 1024 x 768 or more
Colors: Thousands or more
*Core2 Duo or higher is recommended.

This software program is not compatible with UFS (UNIX File System) formatted disks.
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