Paper Is Not Fed

Content Id: 8203020300

Solution

⋖Cause 1⋗

Appropriate paper is not being used.

⋖Solution⋗

Replace the paper with that which can be used with this printer. [ Usable Paper ]

⋖Cause 2⋗

The paper of the size specified in the application is not loaded in the paper drawer or multi-purpose tray, or the paper source for the different paper size is selected.

⋖Solution 1⋗

Load the paper of the size selected in the application (or the one specified by scaling factors). For details on the procedures for loading paper, see the "User's Guide" from the Canon website(canon.com/oip-manual).

⋖Solution 2⋗

Press [ ] (Online), and then print to the currently loaded paper forcibly. If you are using the multi-purpose tray, the setting for [MP Tray

Paper Size] in the [Select Feeder] menu automatically changes to the paper size specified in the application.

⋖Cause 3⋗

The paper size specified in the application software is different from the following setting.

[MP Tray Paper Size], [Drawer 1 Size], [Drawer 2 Size], [Drawer 3 Size] or [Drawer 4 Size] in the [Select Feeder] menu

⋖Solution⋗

Specify the setting properly. [ Registering a Paper Size and Type ].

⋖Cause 4⋗

Improper paper source is selected.

⋖Solution⋗

Specify the setting for [Paper Source] in the [Select Feeder] menu properly.

For details on the procedure for specifying the setting for paper sources, see the "User's Guide" from the Canon website(canon.com/oip-manual).

Caution

When the message ⋖Set below paper.⋗ appears

If the front cover is opened, the message may disappear. However, be sure to follow the directions in the displayed message to change the paper.

"Was this helpful?"

Yes.It solved my issue

It covered my problem, but the solution didn't work for me

The information on the page is hard to understand

It has nothing to do with my issue

Submit