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Canon PIXMA PRO-1 printer
PIXMA PRO-1 Support
FAQs & troubleshooting

Select Connection Method

Content Id: 8201087200


Issue

- Devices Required for Wired Connection

When using the printer over a wired connection, a commercial network device (router, etc.) and Ethernet cable are required.

(A) Router, etc.

(B) Ethernet cable

Cause and solution

USB Connection

This is recommended when you use the printer on only one computer.

About this page

This page is for the PRO-1 with firmware version 2.000 or later.

Check your PRO-1 firmware version while referring to [ How to upgrade the firmware ], and upgrade the firmware if necessary before going through this page.

With the upgraded firmware, you can perform the following:

- Printing in the color hue (in the PRO Mode) that looks like the one on the monitor

- Reducing the Fine Art Paper margin (from 35 mm to 30 mm)

- Printing on Canvas paper

Caution

The latest version of the printer driver needs to be installed.

With Mac OS X v10.4, the above new features are not available.

Windows

Caution

Terminate all the programs first.
Log on to the PC as a member of the Administrators group.

1. Download the printer driver from the download library.

2. Double-click the downloaded .exe file.

3. Follow the instructions on the screen to install the driver.

4. In the [Connection method] window, select [Use the printer via USB] and click [Next].

5. When you see the [Connect Cable] window, connect the printer to the PC using a USB cable.

Then, power on the printer.

6. In the [Installation Complete] window, click [Complete].

This concludes the setup via USB connection.

Mac OS X

Caution

Terminate all the programs first.

1. Download the printer driver from the download library.

2. Double-click the downloaded .dmg file to extract it.

3. Double-click the [pkg] file.

4. Follow the instructions on the screen to install the driver.

5. Click [Close] to complete the installation.

6. Connect the printer to the PC using a USB cable.

Then, power on the printer.

Caution

In System Preferences, click [Print & Scan] and confirm that "PRO-1 v1-1 series" is added.

This concludes the setup via USB connection.

How to perform the setup using USB connection

Cause and solution

Wired LAN Connection

This is recommended when using the printer on a computer connected to a network.

About this page

This page is for the PRO-1 with firmware version 2.000 or later.

Check your PRO-1 firmware version while referring to [ How to upgrade the firmware ], and upgrade the firmware if necessary before going through this page.

With the upgraded firmware, you can perform the following:

- Printing in the color hue (in the PRO Mode) that looks like the one on the monitor

- Reducing the Fine Art Paper margin (from 35 mm to 30 mm)

- Printing on Canvas paper

Caution

The latest version of the printer driver needs to be installed.

With Mac OS X v10.4, the above new features are not available.

Wired Setup

Before Configuring Wired Settings

Caution

Make sure that the computer and router are connected.

After confirming the connection, perform the following instructions to add (connect) the machine to the network.

A: Internet

B: Router, etc.

Caution

Confirm that the printer is powered on.

When the printer is turned on, the Power lamp (A) turns on.

1. On the back right of the printer, detach the cap (A) from the lower connector.

2. Using a LAN cable (B), connect the printer to the network device such as a router.

Caution

The LAN cable must be connected to the lower connector, not the upper one (USB port).

Now, the LAN cable is properly connected.

Install the Software

Let’s perform the software installation.

Caution

Quit all applications before installation.
Log on using an administrator account.

1. Download the printer driver from the download library.

2. Double-click the downloaded .exe file.

3. Follow the instructions on the screen to install the driver.

4. In the [Connection method] window, select [Use the printer with wired LAN connection] and click [Next].

5. In the [Check Wired LAN Connection] window, click [OK].

6. In the [Detected Printers List] window, select [Canon PRO-1 v1-1 series] and click [Next].

7. In the [Setup Completion] window, click [Complete].

This concludes the wired LAN setup.

How to perform the wired LAN setup (Windows)

About this page

This page is for the PRO-1 with firmware version 2.000 or later.

Check your PRO-1 firmware version while referring to [ How to upgrade the firmware ], and upgrade the firmware if necessary before going through this page.

With the upgraded firmware, you can perform the following:

- Printing in the color hue (in the PRO Mode) that looks like the one on the monitor

- Reducing the Fine Art Paper margin (from 35 mm to 30 mm)

- Printing on Canvas paper

Caution

The latest version of the printer driver needs to be installed.

With Mac OS X v10.4, the above new features are not available.

Wired Setup

Before Configuring Wired Settings

Caution

Make sure that the computer and router are connected.

After confirming the connection, perform the following instructions to add (connect) the machine to the network.

A: Internet

B: Router, etc.

Caution

Confirm that the printer is powered on.

When the printer is turned on, the Power lamp (A) turns on.

1. On the back right of the printer, detach the cap (A) from the lower connector.

2. Using a LAN cable (B), connect the printer to the network device such as a router.

Caution

The LAN cable must be connected to the lower connector, not the upper one (USB port).

Now, the LAN cable is properly connected.

Install the Software

Let’s perform the software installation.

Caution

Quit all applications before installation.

1. Download the printer driver from the download library.

2. Double-click the downloaded .dmg file to extract it.

3. Double-click the [pkg] file.

4. Follow the instructions on the screen to install the driver.

5. Click [Close] to complete the installation.

6. In System Preferences, click [Print & Scan] and click [+].

7. Select [Add Printer or Scanner...].

8. Wait for a while, then select [Canon PRO-1 v1-1 series] and click [Add].

When selecting [Canon PRO-1 v1-1 series], select the one with [Canon IJ Network] in the Kind column.

9. Confirm that [Canon PRO-1 v1-1 series] is added to the printer list.

This concludes the wired LAN setup.

How to perform the wired LAN setup (Mac OS X)

Cause and solution

Setup Additional Computers

This is recommended when using the printer on a computer connected to a network.

Perform only the software installation on the computer you want to use.

(A) Computer from which the printer can be used currently

(B) Additional computers on the same network

It enables the computer to use the printer.

About this page

This page is for the PRO-1 with firmware version 2.000 or later.

Check your PRO-1 firmware version while referring to [ How to upgrade the firmware ], and upgrade the firmware if necessary before going through this page.

With the upgraded firmware, you can perform the following:

- Printing in the color hue (in the PRO Mode) that looks like the one on the monitor

- Reducing the Fine Art Paper margin (from 35 mm to 30 mm)

- Printing on Canvas paper

Caution

The latest version of the printer driver needs to be installed.

With Mac OS X v10.4, the above new features are not available.

Use from Additional Computers

When you add or upgrade to a new computer, follow the instructions below in order to use this printer with the new computer:

Caution

If the machine is already connected to a wired connection, it can be used from additional computers on the same network.

In order to use this printer with the computer (B),

1. Insert the Setup CD-ROM into the computer from which you want to use the machine.

2. Follow the on-screen instructions to install the software.

Other settings are not required.

A: Computer from which the machine can be used currently

B: Additional computers on the same network

It enables the computer to use the machine.

Caution

For details on the software installation procedure, refer to [ Install the Software ].

Install the Software

Let’s perform the software installation.

Caution

Quit all applications before installation.
Log on using an administrator account.

1. Download the printer driver from the download library.

2. Double-click the downloaded .exe file.

3. Follow the instructions on the screen to install the driver.

4. In the [Connection method] window, select [Use the printer with wired LAN connection] and click [Next].

5. In the [Check Wired LAN Connection] window, click [OK].

6. In the [Detected Printers List] window, select [Canon PRO-1 v1-1 series] and click [Next].

7. In the [Setup Completion] window, click [Complete].

This concludes the wired LAN setup.

How to perform the wired LAN setup so that other computers can share the same printer (Windows)

About this page

This page is for the PRO-1 with firmware version 2.000 or later.

Check your PRO-1 firmware version while referring to [ How to upgrade the firmware ], and upgrade the firmware if necessary before going through this page.

With the upgraded firmware, you can perform the following:

- Printing in the color hue (in the PRO Mode) that looks like the one on the monitor

- Reducing the Fine Art Paper margin (from 35 mm to 30 mm)

- Printing on Canvas paper

Caution

The latest version of the printer driver needs to be installed.

With Mac OS X v10.4, the above new features are not available.

Use from Additional Computers

When you add or upgrade to a new computer, follow the instructions below in order to use this printer with the new computer:

Caution

If the machine is already connected to a wired connection, it can be used from additional computers on the same network.

In order to use this printer with the computer (B),

1. Insert the Setup CD-ROM into the computer from which you want to use the machine.

2. Follow the on-screen instructions to install the software.

Other settings are not required.

A: Computer from which the machine can be used currently

B: Additional computers on the same network

It enables the computer to use the machine.

Caution

For details on the software installation procedure, refer to [ Install the Software ].

Install the Software

Let’s perform the software installation.

Caution

Quit all applications before installation.

1. Download the printer driver from the download library.

2. Double-click the downloaded .dmg file to extract it.

3. Double-click the [pkg] file.

4. Follow the instructions on the screen to install the driver.

5. Click [Close] to complete the installation.

6. In System Preferences, click [Print & Scan] and click [+].

7. Select [Add Printer or Scanner...].

8. Wait for a while, then select [Canon PRO-1 v1-1 series] and click [Add].

When selecting [Canon PRO-1 v1-1 series], select the one with [Canon IJ Network] in the Kind column.

9. Confirm that [Canon PRO-1 v1-1 series] is added to the printer list.

This concludes the wired LAN setup.

How to perform the wired LAN setup so that other computers can share the same printer (Mac OS X)
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