Solution
Installing software that supports images captured with the cameraConfirming the software version
If RAW images captured with the camera cannot be opened on a computer, please refer to the information in the applicable section(s) below.
Installing software that supports images captured with the camera
To view and edit RAW images captured with the camera on a computer, please download [ Digital Camera Software 6.0 ] from the Canon homepage and use it to install [ Digital Photo Professional Ver.4.3 ] on the computer. For more information on the installation method, please refer to Installing the Software (PowerShot G9 X / PowerShot G5 X).
Caution
- You can convert images from RAW to JPEG or TIFF and save them to a computer. You can also perform various image adjustments.
Confirming the software version
If Digital Photo Professional is already installed on the computer, please confirm the software version.
Caution
To confirm the software version, click [Help] on the toolbar, and then click [About].
Caution
RAW image format
RAW images are "raw" (unprocessed) data captured by the camera's image sensor, and recorded with essentially no loss of image quality from the camera’s internal image processing.
Each camera manufacturer has a different type of RAW format. Therefore, some applications do not support RAW images that have been captured by the camera.