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Canon PowerShot D30 digital camera
PowerShot D30 Support
FAQs & troubleshooting

GPS Satellite Signals cannot be Received (PowerShot D30)

Content Id: 8202051200


If you are unable to receive GPS satellite signals, please check the following.

Make sure that [GPS] is set to [On] in the [GPS Settings] item in the MENU. For more information on how to make the settings, please refer to Using the GPS function (PowerShot D30).
To enable the camera to receive GPS signals , it is necessary to keep the GPS antenna pointing up, toward the sky.
Use the camera outside, where there is an unobstructed view of the sky. (GPS functions will not work correctly indoors or in other areas away from GPS coverage

Where to Use GPS, and How to Hold the Camera

Use the camera outside, where there is an unobstructed view of the sky. (GPS functions will not work correctly indoors or in other areas away from GPS coverage

Hold the camera correctly, as shown below, for easier GPS signal reception.

Keep your fingers or other objects off the GPS antenna.

How to Carry the Camera When Using the Logger

For better GPS signal reception, try to keep the GPS antenna pointing up, toward the sky. When carrying the camera in a bag, put it in the bag with the GPS antenna pointing up, and try to put the camera in an outer section of bag.

Places With Poor GPS Coverage

Location information may not be recorded, or inaccurate information may be recorded where GPS signal coverage is poor, such as in the following places.

● Indoors

● Underground

● Near buildings or in valleys

● In tunnels or forests

● Near high-voltage power lines or mobile phones operating on the 1.5 GHz band

● Inside a bag or suitcase

● Under water

● When traveling across great distances

● When traveling through different environments

Even in other places, GPS satellite movement may interfere with geotagging and cause missing or inaccurate location information, or the information may indicate that the camera has been used elsewhere even if it has not.

Time Required to Receive a GPS Signal

GPS signal reception may take longer after battery replacement, or when you have not used GPS functions for some time.
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