PowerShot G7X Mark II compact camera black front

FAQs & troubleshooting

Saving Images to a Computer with CameraWindow 8.10 (or later)

Content Id: 8202450100

Solution

Connect the Camera to the Computer
Operate CameraWindow

Caution

Please make sure to install [CameraWindow 8.10 (or later)] on your computer beforehand.

Depending on the camera model, a USB cable may not be included with the camera. If you do not own a USB cable, please purchase one separately.

In this section, Windows 7 is used as an example. The on-screen displays and operations may differ depending on the operating system.

Caution

The following two types of USB cables are available for compact digital cameras:

*For more information about the type of USB cable that can be used with your camera, please refer to the camera’s instruction manual.

Camera end: Mini-B (IFC-400PCU)

Camera end: Micro-B (IFC-600PCU)

Connect the Camera to the Computer

1. Connect the ⋖DIGITAL⋗ terminal of the camera to the computer's USB port using a USB cable.

⋖DIGITAL⋗ terminal (Camera)

USB cable

USB port (Computer)

Caution

Example procedures are shown on the PowerShot A2600/PowerShot A2500. The position and shape of the operation buttons, screens displayed, and setting items may differ according to the model you use.

2. Press the power button to turn the camera on.

Caution

If using Mac OS X

When the camera and computer become capable of communicating, CameraWindow will start. Proceed to the "Operate CameraWindow" section below.

3. Click the () icon displayed in the [Taskbar].

4. The following window appears.

Click [Change Program] under [Import pictures and videos] ().

Caution

If [Downloads Images From Canon Camera] () is already selected, proceed to Step 6.

5. The following window appears.

Select [Downloads Images From Canon Camera], and click [OK].

6. Clicking [OK] in the previous step returns you to the screen shown below.

Double-click [Downloads Images From Canon Camera].

Operate CameraWindow

1. The following window appears.

2. The [CameraWindow] menu appears. Click [Import Images from Camera].

Caution

By default, the imported images will be saved separated by each shooting date in the picture folder.

To change the destination folder, click ()in the upper-right corner of the window shown in Step 2, and then follow the procedure below.

Click [Import] ⋗ [Folder Settings] ⋗ [Browse], and specify a folder as the destination folder.

Confirm the destination folder that you have specified.

Then, click [OK].

3. A window like the one shown below appears, so click [Import Untransferred Images] or [Import All Images].

Caution

3-1. To select and import images, click [Select Images to Import] in Step 3.

3-2. Select the images you want to import, and then click [Import] ().

3-3. The software starts importing images. After this step, please follow the subsequent procedures below.

4. The following window appears, and the computer starts to transfer images from the camera.

5. The following screen appears, so click [OK].

6. Clicking [OK] returns you to the screen in step 3.

Press [ ] to close this window.

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