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EOS 6D Mark II front image
EOS 6D Mark II Support
FAQs & troubleshooting

I Can Not Operate External Camera Controls (EOS 6D Mark II)

Content Id: 8203592600


Solution

If the camera's Main Dial, Quick Control Dial or Multi-controller do not respond when you try to operate them, check the ⋖LOCK⋗ switch position.

Set the ⋖LOCK⋗ switch downward to release the lock setting.

Caution

By default, the Quick Control Dial will be locked when the ⋖LOCK⋗ switch is set upward.
With [ : Multi function lock] set and the ⋖LOCK⋗ switch set upward, you can lock the camera's Main Dial, Quick Control Dial and Multi-controller.
For [ : Multi function lock] setting details, see the Camera Instruction Manual.
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