Solution
Using the uninstaller to delete the softwareDeleting the software when using the uninstaller does not work
Re-installing EOS Utility Ver. 3.x
Please follow the procedure below to uninstall (delete) EOS Utility Ver. 3.x and then re-install the software.
Caution
Please exit any open applications before uninstalling EOS Utility Ver. 3.x.
Using the uninstaller to delete the software
1. Click [Start](
) →
[All Programs].
![](G0253782.gif)
2. Click [Canon Utilities] →
[ EOS Utility] →
[ EOS Utility 3 Uninstall].
![](G0253783.gif)
3. When the [User Account Control] dialog box appears, click [Yes].
4. When the following dialog box appears, click [OK] to start uninstalling [EOS Utility 3].
![](G0253784.gif)
5. When uninstallation is finished, a dialogue box similar to the one in the example image below will be displayed.
Click [OK] to close the window.
![](G0253785.gif)
This completes the process of deleting the software using the uninstaller.
To reinstall the software, please refer to the 'Re-installing EOS Utility Ver. 3.x' section below.
Deleting the software when using the uninstaller does not work
If the [The software has been successfully uninstalled.] message is not displayed after you have completed the steps listed in the previous section, please try performing the procedure explained below.
1. Click [Start](
) →
[Control Panel].
![](G0253786.gif)
2. Click [Uninstall a program*] in the [Control Panel].
*If the display style is [Large Icons] or [Small Icons], click [Programs and Features].
![](G0253787.gif)
3. Select [Canon Utilities EOS Utility 3] and click
[Uninstall/Change].
![](G0253788.gif)
4. When the dialog box appearing in the example image below is displayed, click [OK] to start uninstalling [EOS Utility 3].
![](G0253784.gif)
5. When the uninstallation is finished, a dialogue box similar to the one in the example image below will be displayed.
![](G0253785.gif)
This completes the procedure for deleting the software when using the uninstaller does not work.
Re-installing EOS Utility Ver. 3.x
1. After uninstalling EOS Utility Ver. 3.x using one of the procedures above, please restart your computer.
Caution
2.Double-click the [euwxxx_installer] file. If your computer does not contain the file, please connect to the internet and download it from the Canon website.
![](G0248003.gif)
Caution
Caution
3. Select the area in which you live.
![](G0248281.gif)
4. Select the country where you live, and then click [Next].
![](G0248282.gif)
5. Select the desired language.
![](G0248283.gif)
6. After the message appears prompting you to exit other applications, exit other applications and then click [OK].
![](G0248284.gif)
7. Click [Install].
![](G0263805.gif)
8. If you accept the [License Agreement], click [Yes] to install the software.
![](G0263806.gif)
Caution
9. Installation begins.
![](G0263807.gif)
10. When the installation has completed, 'Installation has completed successfully' appears. Click [Next].
![](G0263808.gif)
11. The following screen is displayed. Select [No, I will register later.], and then click
[Next].
To register your camera on CANON iMAGE GATEWAY, click [Yes, I would.].
![](G0263803.gif)
12. Click [OK].
13. Click [Finish].
![](G0263809.gif)
This completes the procedure for re-installing EOS Utility 3.x.