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EOS 5D Mark IV
EOS 5D Mark IV Support
FAQs & troubleshooting

I Want to Save Images to My Computer (EOS 5D Mark IV)

Content Id: 8203052200


Follow the steps below to save images and movies on your EOS single-lens reflex camera to a computer.

Caution

With compact digital cameras and mirrorless cameras, you may not be able to save images with the following method due to different software or for other reasons.

1. Using a Card Reader or a Card Slot on a Computer to Download Images

Use a card reader to save images or movies on a memory card to a computer without Canon software or a cable.

For details, use the [Reference content/Instructions] link in the table.

Necessary itemsReference content/InstructionsCaution
・Card slot/card reader
・Using a Card Reader or a Card Slot on a Computer to Download Images
Use a card reader and the OS standard settings for saving images without Canon software or a cable.
Some cards (types or capacities) may not be compatible with the card slot or the card reader.

2. Using a USB Cable to Save Images

Connect the DIGITAL terminal on the camera and the USB terminal on the computer with a USB cable to save images and movies.

For details on how to establish a connection, use the [Reference content/Instructions] link in the table.

Necessary itemsReference content/InstructionsCaution

Provided interface cable or one from Canon
Provided cable protector
・Software (EOS Utility 3.5 and later)
・Downloading still images and movies to a computer using (EOS Utility Ver.3.x)
Save images with Canon software and a cable.
You need to install the software version that is compatible with your camera model.

Caution

Use the provided interface cable or one from Canon (IFC-500U II). When connecting the interface cable, use the provided cable protector.

3. Saving Images Via a Wi-Fi Connection (Wireless LAN)

This method enables you to send images from the camera to a computer using the Wi-Fi function.

For details on how to establish a connection, use the [Reference content/Instructions] link in the table.

Necessary itemsReference content/InstructionsCaution

・Wireless LAN router/a computer with wireless LAN connection support/software (EOS Utility 3.4 and later)
・Sending images to a computer using EOS Utility 3.x (Wi-Fi function) (EOS 5D Mark IV)
Connect the camera and the computer to the same wireless LAN router and establish a connection.
You may not be able to establish the connection due to your security settings or other characteristics of your environment.
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