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LEGRIA HF S20 Support
FAQs & troubleshooting

Note on SDXC Memory Cards

Content Id: 8200921500


Solution

If you wish to use SDXC memory cards, you need to update the firmware of your video products.

Please download the new firmware from Canon’s download pages to update the firmware of your video products.

Caution

It has been confirmed that SDXC memory cards are compatible with the following OSes. (As of May 2010)

- Windows 7

- Windows Vista (Service Pack 1 or later)

- Windows XP (Service Pack 3 and Microsoft Windows update KB955704 are compatible.)

If you use an SDXC memory card with a computer OS that is not SDXCcompatible, you may be prompted to format the memory card. In such case, cancel the operation to prevent data loss.
Using the optional DW-100 DVD Burner, discs cannot be created from recordings on an SDXC memory card. To create discs using the DW-100, make sure in advance that your recordings are in the built-in memory or on an SD or SDHC memory card. If you connect the optional DVD Burner while the index screen is showing the recordings on the SDXC memory card, the DVD Burner may not operate correctly. In that case, disconnect the USB cable and turn off the DVD Burner.

Caution

For details on whether your computer's operating system is SDXC-compatible, check with your computer's manufacturer.
To use an SDXC memory card with external devices, such as card readers or digital recorders, make sure the external device is SDXC-compatible.
After repeatedly recording, deleting and editing scenes (fragmented memory), it will take longer to write data on the memory and recording may stop. Save your recordings and initialize the memory.
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