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XL H1A Support
FAQs & troubleshooting

Recommended actions to take when the " REMOVE THE CASSETTE " message or the Eject icon appears

Content Id: 8200183900


Solution

If the " REMOVE THE CASSETTE " message appears, the camcorder stops operating to protect the tape.

If the " REMOVE THE CASSETTE " message appears, remove the cassette and then start the operation from the very beginning.

If the " CONDENSATION HAS BEEN DETECTED REMOVE THE CASSETTE " message appears and the mark is blinking.

After removing the videocassette, leave the cassette compartment open in a dry environment.

For detailed operation method, please see the relevant information below.

If these problems persist even after having attempted the solutions described above, please contact the nearest Canon service center.

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