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Solution
1. We recommend recharging the battery pack on the day before you are using the camcorder, as it may discharge slightly because of a chemical change in a camcorder even when it is not being used.
2. We recommend charging the battery pack in temperatures between 10 deg C and 30 deg C (50 deg F and 86 deg F). Outside the temperature of 0 deg C to 40 deg C (32 deg F to 104 deg F ), the charging will not start.
3. Always keep the battery pack, battery charger, and the camcorder terminals clean. Dirty terminals may cause a poor contact between the battery pack and the camcorder, a short circuit, and a damage of the battery pack.
4. The CHARGE indicator serves as a rough estimate of the battery charge status.
Continuously on: Battery fully charged.
Flashes approx. twice per second: Battery over 50% charged.
Flashes approx. once per second: Battery less than 50% charged.
5. If you have not used the battery pack for an extended period of time, or if you are using the battery pack for the first time, it may not be fully charged. Fully charge the battery pack, and then discharge it completely in the camera several times.
Even though charging a battery, when the battery consumption becomes quicker, the battery life may be at its end (at normal temperatures). We recommend that you replace the battery pack.
Caution
This product is designed to achieve excellent performance when used with genuine Canon accessories. Canon shall not be liable for any damage to this product and/or accidents such as fire, etc., caused by the malfunction of non-genuine Canon accessories. (e.g. a leakage and/or explosion of a battery pack). Please note that this warranty does not apply to repairs arising out of the malfunction of non-genuine Canon accessories, although you may request such repairs on a chargeable basis. Please be forewarned.