Checking the Remaining Battery Charge
With the camcorder turned off, press the BATT. INFO button to display for about 5 seconds a screen showing the approximate battery charge level. Note that if the battery charge is too low, the battery information screen may not appear.
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Do not connect to the camcorder’s DC IN terminal or to the compact power adapter any electrical equipment that is not expressly recommended for use with this camcorder.
Turn off the camcorder before connecting or disconnecting the compact power adapter. After you turn off the camcorder, important data is updated on the memory card. Be sure to wait until the green POWER/CHG indicator goes out.
When using the compact power adapter, do not fix it permanently to one place as this may cause a malfunction.
To prevent equipment breakdowns and excessive heating, do not connect the supplied compact power adapter to voltage converters for overseas travels or special power sources such as those on aircraft and ships, DC-AC inverters, etc.
When you are using a battery pack that is compatible with Intelligent System, if the remaining battery time displayed is not correct, charge the battery pack fully. Still, the correct time may not be displayed after a large number of repeated uses, if a fully charged battery pack is left unused, or if a battery pack is used for long periods of time in high temperatures. Use the time shown on the screen as an approximation.
[Regarding the use of non-Canon battery packs]
For your safety, battery packs that are not genuine Canon battery packs will not be charged even if you attach them to this camcorder or to the optional CG-800 Battery Charger.
We recommend using genuine Canon battery packs bearing the Intelligent System mark.
Use of genuine Canon accessories is recommended.
This product is designed to achieve excellent performance when used with genuine Canon accessories. Canon shall not be liable for any damage to this product and/or accidents such as fire, etc., caused by the malfunction of non-genuine Canon accessories (e.g., a leakage and/or explosion of a battery pack). Please note that this warranty does not apply to repairs arising out of the malfunction of non-genuine Canon accessories, although you may request such repairs on a chargeable basis.
We recommend charging the battery pack in temperatures between 10 °C and 30 °C (50 °F and 86 °F). If either the ambient temperature or the battery pack's temperature is outside the range of approx. 0 °C to 40 °C (32 °F to 104 °F), charging will not start.
When using the CG-800 Battery Charger, an ambient temperature between 10 °C and 30 °C (50 °F and 86 °F) is recommended. For safety reasons, charging outside of the recommended temperature range may result in considerably longer charging times. Charging will not start if either the battery or ambient temperature is outside of an approximate 5 °C to 35 °C (41 °F to 95 °F) range.
The battery pack will be charged only when the camcorder is off.
If the power supply was disconnected while charging a battery pack, make sure the POWER/CHG indicator has gone out before restoring the power supply.
If remaining battery time is an issue, you can power the camcorder using the compact power adapter so the battery pack will not be consumed.
Charged battery packs continue to discharge naturally. Therefore, charge them on the day of use, or the day before, to ensure a full charge.
The first time you use a battery pack, fully charge it and then use the camcorder until the battery pack is completely depleted. Doing so will ensure that the remaining recording time will be displayed accurately.
[ Battery Packs ]
When you need extra battery packs, select one of the following models: BP-820 or BP-828. When you use battery packs bearing the Intelligent System mark, the camcorder will communicate with the battery and display the remaining usage time (accurate to 1 minute). You can only use and charge these battery packs with camcorders and chargers compatible with Intelligent System.