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Front view of the Canon PowerShot SX60 HS super zoom digital camera
PowerShot SX60 HS Support
FAQs & troubleshooting

[Protected] is displayed and images cannot be erased (PowerShot SX60 HS / PowerShot G7 X)

Content Id: 8202171500


Protected images cannot be erased using the camera’s erasure function. To erase them this way, first cancel protection.

Caution

The position and shape of the operation buttons, screens displayed, and setting items may differ according to the model you use.

Unlocking All Images at Once

1. Press the camera's ⋖⋗ button to turn the power on.

2. Press the ⋖MENU⋗ button.

3. On the [Playback] () tab, press the ⋖⋗⋖⋗ buttons to choose [Protect], and then press the ⋖⋗ button.

4. Press the ⋖⋗⋖⋗ buttons to choose [Unprotect All Images], and then press the ⋖⋗ button.

5. Press the ⋖⋗⋖⋗ buttons to choose [OK] and press the ⋖⋗ button.

All protected images will be unlocked.

Unlocking Images Individually

1. Press the camera's ⋖⋗ button to turn the power on.

2. Press the ⋖MENU⋗ button.

3. On the [Playback] () tab, press the ⋖⋗⋖⋗ buttons l to choose [Protect], and then press the ⋖⋗ button.

4. Press the ⋖⋗⋖⋗ buttons to choose [Select], and then press the ⋖⋗ button.

5. Press the ⋖⋗⋖⋗ buttons to choose the protected image you want to unlock. (The [ ] icon appears on protected images.)

6. The [ ] icon will disappear and the image will be unlocked.

To unlock other images, repeat step 5.

Erasing Images

Caution

Be careful when erasing images, because they cannot be recovered.

1. Press the camera's ⋖⋗ button to turn the power on.

2. Press the ⋖⋗⋖⋗ buttons to select the image you want to erase.

3. Press the ⋖⋗ button.

4. After [Erase?] is displayed, press the ⋖⋗⋖⋗ buttons to choose [Erase], and then press the ⋖⋗ button.

To cancel erasure, press the ⋖⋗⋖⋗ buttons to choose [Cancel], and then press the ⋖⋗ button.

Caution

Pressing the ⋖ ⋗ button while [ ] images are displayed will give you the option of choosing [Erase ], [Erase JPEG], or [Erase + JPEG] for deletion.
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