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FAQs & troubleshooting

How to connect the printer and router via wireless LAN

Content Id: 8202420800


Issue

Before connecting this printer to the network, confirm the following two items, (A) and (B).

(A) Wireless router (supporting IEEE802.11b/g/n)

Your wireless router is the device that connects the network devices in your home (computer, printer, and so on) to the Internet and allows communication between those devices on your home network. A wireless router is necessary for the procedure described here. To use your printer over a wireless connection, your wireless router must already be set up.

(B) The computer to be used with the printer must be connected to the network.

In order to confirm whether the computer to be used with the printer is connected to the network, try to browse the Internet website from the computer.

Caution

- Cautions regarding wireless LAN setup

For information regarding your wireless router's setup method and functionality, refer to its instruction manual or contact its manufacturer.
Regarding the setup method of the computer, refer to the instruction manual for the computer you are using, or contact its manufacturer.

Cause and solution

To use the printer in wireless connection, select the setup method first.

Cause and solution

Standard setup connection

In most cases, you can use the printer in wireless connection using this setup method.

The environment necessary for the wireless connection

Before connecting this printer to the network, confirm the following two items, (A) and (B).

(A) Wireless router (supporting IEEE802.11b/g/n)

Your wireless router is the device that connects the network devices in your home (computer, printer, and so on) to the Internet and allows communication between those devices on your home network. A wireless router is necessary for the procedure described here. To use your printer over a wireless connection, your wireless router must already be set up.

(B) The computer to be used with the printer must be connected to the network.

In order to confirm whether the computer to be used with the printer is connected to the network, try to browse the Internet website from the computer.

Caution

- Cautions regarding wireless LAN setup

For information regarding your wireless router's setup method and functionality, refer to its instruction manual or contact its manufacturer.
Regarding the setup method of the computer, refer to the instruction manual for the computer you are using, or contact its manufacturer.

1. Prepare for the "Cableless setup"

Before Starting Wireless Connection Setup

Caution

Make sure that the printer is turned on.

1. Hold down the Wi-Fi button (A) on the printer until the POWER lamp (B) flashes 2 times, then release the Wi-Fi button after the second flash.

2. Make sure that the Wi-Fi lamp (C) is flashing quickly and the POWER lamp is lit as seen in the diagram below.

Now, the printer is ready for wireless LAN connection in the "Cableless setup" method.

The connection between the printer and the wireless router is not yet complete. To complete the connection, a software install is necessary.

Install the software.

2. Install the Software (Windows)

Caution

Quit all applications before installation.
Log on using an administrator account.

Caution

If the computer is equipped with a CD-ROM drive, you can use CD-ROM for installation.

Click [ Run Msetup4.exe ] on the AutoPlay screen, then click [ Yes ] or [ Continue ] on the User Account Control dialog box.

If the CD-ROM does not autorun:

Double-click [ (My) Computer ] ⋗ CDROM icon ⋗ [ MSETUP4.EXE. ]

Go to Step 5 and follow the instructions.

1. Visit http://canon.com/ijsetup/.

2. Select your region, printer name, and computer OS.

3. In the Product Setup section, click Download. The setup file will be downloaded.

4. Double-click the downloaded .exe file.

The setup will start automatically. Follow the on-screen instructions to complete installation.

5. Click [ Next ].

6. Click [ Wireless LAN Connection ].

7. Click [ Next ].

8. Click [ Cableless setup ].

Caution

When the .NET Framework screen appears, click [Yes].

9. Click [ Next ].

Caution

Easy-WebPrint EX

Easy-WebPrint EX is Web print software that is installed on the computer when installing the supplied software. Internet Explorer 7 or later (Windows) is required to use this software. An Internet connection is required for installation.

Follow any on-screen instructions to proceed with the software installation.

10. When the Setup Completion dialog box appears, click [ Complete ].

11. Click [ Next ].

- Important Information for the installation

If the Extended Survey Program screen appears

If you can agree to Extended Survey Program, click [ Agree ].

If you click [ Do not agree ], the Extended Survey Program will not be installed.

(This has no effect on the machine's functionality.)

When the Test Print window is displayed

Test printing will be performed to check the printer's operation.

Load plain paper into the printer and click [ Execute ].

After test printing, click [ Next ].

To skip test printing, click [ Next ] instead of [ Execute ].

12. Click [ Exit ] to complete the installation.

Wireless LAN setup using "cableless setup" is now complete.

2. Install the Software (Mac OS X)

Caution

Quit all applications before installation.

1. Visit http://canon.com/ijsetup/.

2. Select your region, printer name, and computer OS.

3. In the Product Setup section, click [ Download ]. The setup file will be downloaded.

4. Double-click the downloaded .dmg file.

5. Double-click the [ Setup ] icon.

6. Click [ Next ].

7. In the subsequent screen, enter the administrator name and password. Then click [ Install Helper ].

8. Click [ Next ].

9. Click [ Wireless LAN Connection ].

10. Click [ Next ].

11. Click [ Cableless setup ].

12. Click [ Next ].

Follow any on-screen instructions to proceed with the software installation.

13. Click [ Add Printer ].

Caution

The alphanumeric characters after "Canon xxx series" is the machine’s Bonjour service name or MAC address.
If the machine is not detected, make sure of the following.

- The machine is turned on.

- The firewall function of any security software is turned off.

- The computer is connected to the wireless router.

14. Select [ Canon xxx series Canon IJ Network ] and click [ Add ].

Caution

If you will be installing the Canon printer driver on Mac OS X and using the printer through a network connection, you can select [ Bonjour ] or [ Canon IJ Network ] in the [Add Printer] dialog.

If [ Bonjour ] is selected, remaining ink level messages may differ from those indicated by [ Canon IJ Network ].

Canon recommends you to use [Canon IJ Network] for printing.

15. Click [ Next ].

16. Click [ Next ].

- Important Information for the installation

If the Extended Survey Program screen appears

If you can agree to Extended Survey Program, click [ Agree ].

If you click [ Do not agree ], the Extended Survey Program will not be installed.

(This has no effect on the machine's functionality.)

When the Test Print window is displayed

Test printing will be performed to check the printer's operation.

Load plain paper into the printer and click [ Execute ].

After test printing, click [ Next ].

To skip test printing, click [ Next ] instead of [ Execute ].

17. Click [ Exit ] to complete the installation.

Remove the Setup CD-ROM and keep it in a safe place.

Wireless LAN setup using "cableless setup" is now complete.

How to connect the printer to a wireless router using "cableless setup"

Cause and solution

WPS connection

Does your wireless router have WPS functionality?

Check if your wireless router has a WPS button.

Caution

The WPS mark indicates that the wireless router bearing it has WPS functionality.

Wireless Setup Using WPS (Wi-Fi Protected Setup)

Before Starting Wireless Connection Setup

Caution

Make sure that the printer is turned on.

1. Make sure that the button on the wireless router is ready to be pressed.

2. Hold down the Wi-Fi button (A) on the printer until the POWER lamp (B) flashes once, then release the Wi-Fi button after the flash.

3. Make sure that the Wi-Fi lamp (C) flashes quickly and the POWER lamp is lit as shown in the illustration on the right above, then press and hold the button on the wireless router within 2 minutes.

4. Make sure that the Wi-Fi lamp and the POWER lamp are lit.

Caution

If the Alarm lamp lights up, see "If the Alarm lamp lights up" below in this page and follow the instructions there.

The wireless LAN setup using WPS is completed.

Install the software.

-⋗ [ How to install the software from the Setup CD or from the Setup & Manual site (wireless LAN connection) ]

If the Alarm lamp lights up

When the Wi-Fi lamp flashes slowly and the Alarm lamp is lit

After checking the below points, wait for a while and configure wireless connection settings again.

- Press the button on only one wireless router.

- Check the security settings of the wireless router.

When the Wi-Fi lamp flashes quickly and the Alarm lamp is lit

Is the network device (router, etc.) turned on? If the network device is already turned on, turn it off, then turn it back on.

If the Alarm lamp still lights up

After checking the points described below, wait for a while and configure wireless connection settings again.

- Are the computer and network device configured?

- Are the wireless router and printer installed in an open space where wireless communications are possible?

- Is the wireless router operating in IEEE802.11n (2.4 GHz), IEEE802.11g or IEEE802.11b?

How to connect the printer to a wireless router via WPS
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