Taking the hassle of service and meter reading

Canon's eMaintenance provides your business with a new level of service that is faster and easier than ever before.

• Automatic meter readings and accurate billing
• Real-time incident notification
• Easy consumables management
• Automated fleet management
• Secure Data Transmission

If you want to maximise business continuity by increasing device up-time and minimise the time,
costs and headaches associated with device administration you need eMaintenance, the latest in a new breed of device management solutions.

Please contact us if you would like to discuss how the eMaintenance service can best suit you.


For the more technically inclined...

Canon's eMaintenance remote device management solution provides much more than just taking the hassle out of service and meter reading. eMaintenance is comprised of three key components:
1. eMetering: the automation of meter readings. The MFD sends its meter readings to Canon without any manual intervention.
2. eMonitoring: the automatic notification of faults. When a fault occurs on a device, Canon Customer Care receives notification in the form of an e-mail. The fault information sent from the MFD is accurate,
enabling Canon to send the right technician, with the right parts, at the right time.
3. eConsumables: the management of toner. Your device will operate more reliably due to monitoring and prevention of anticipated problems like zero stock replenishment levels.

Contact us and we'll send you an in-depth explanation of the security features and network impact provided by eMaintenance. The Canon eMaintenance System Security document explains it all...